At Eight, the team are constantly working on ways to improve our themes by adding and optimizing features. When an update is made, a new version of the theme will be created.
If you would like the most up-to-date theme updates, you can update your theme version for free - so long as you use the same Shopify account that you originally used to purchase the theme.
Updating your theme is a great way to ensure that you are getting the most out of the theme you have paid for. In updated theme versions:
✅ New features may have been added.
✅ New sections may be available.
✅ Theme optimization is constantly rolled out (such as addressing page speed)
✅ Bugfixes may address issues from your current theme
✅ The UX (user experience) may have been improved
It is important to note that the update is not applied to your current theme version - instead, a wholly blank theme version will be added to your theme library under Online Store > Themes. Therefore, there are some important considerations to make before updating your theme version:
❗️ Your Theme settings will be included in your new theme version, but should be verified.
❗️ App code snippets may also need to be added back in.
❗️ Any newly available Sections may need setting up.
❗️ Any custom coding that has been added to your current theme version, must be transferred over to the new blank theme.
Anything configured through your Shopify admin (such as products, content, settings, etc) should be unaffected on the backend - they will just need to be linked back up on the storefront.
Step 1: Go to Your Theme in Shopify Admin
As long as you are logged into the Shopify account that you purchased your theme with, you will be able to see an option to add the newest version of the theme.
- In Shopify admin, see if an update is available below the theme.
- Click on the notification.
- Click Add to theme library to add the new version to the theme library, or View release notes to see update details
Step 2 (optional): Download your theme from the Shopify Theme Store
If you've made custom changes to your theme, or added in some custom or app code, then the automatic update button may not appear for you. In these cases, you can still download an up-to-date copy of your theme from the Shopify Theme Store. Just head to:
Flow Theme - Shopify Theme Store
and download a copy from here!
Please note - downloading a fresh copy of your theme from the Theme Store will download an uncustomised, blank version of your theme - you'll need to build this theme back up, adding your media and settings, before publishing.
Step 3: Verify/Update Your Theme Settings
When you update to a new version, your theme’s content, settings, sections, and templates will also be included. With an entirely fresh theme from the Theme Store, these settings won't be included.
Verify to ensure all your storefront settings are in place.
- Within the theme editor, scroll down the left-hand menu.
- Select Theme settings.
Step 4: Reassign Any Apps & Custom Code Snippets
If you have installed any apps onto your old theme version, ensure that these apps have been installed on your new theme version if required.
If you have customized your old theme's code, be sure to reapply these changes to your updated theme:
- Under Sales Channels with your Shopify admin, go to Online Store > Themes.
- Select your theme.
- Click Actions, and select Edit Code from the drop-down menu.
How can I find my theme version?
You can locate the version of your theme by clicking the 3 dots next to Draft or Live, in the top left corner of your theme editor.
Can I get a refund on my theme?
Here at Eight, we are not able to directly provide refunds on theme purchases.
Themes are non-refundable because they are digital goods. As such, full access is immediately granted to all the theme's files and code after the purchase of a theme license.
Therefore, once the theme has been installed on your store (or the .zip file is transmitted to you), there is no way for us at Eight to revoke access to it or prevent merchants from continuing to use the theme.
With no means to return the purchase, there are also no means to refund the purchase.