Eight Themes Support Documentation

How to Update Your Theme Version

At Eight, the team are constantly working on ways to improve our themes by adding and optimizing features. When an update is made, a new version of the theme will be created.

If you would like the most up-to-date theme updates, you can update your theme version for free - so long as you use the same Shopify account that you originally used to purchase the theme.


Updating your theme is a great way to ensure that you are getting the most out of the theme you have paid for. In updated theme versions:

✅  New features may have been added.

✅  New sections may be available.

✅  Theme optimization is constantly rolled out (such as addressing page speed)

✅  Bugfixes may address issues from your current theme

✅  The UX (user experience) may have been improved


Note: For a comprehensive insight into what the latest theme version includes, please read the Changelog.



It is important to note that the update is not applied to your current theme version - instead, a wholly blank theme version will be added to your theme library under Online Store > Themes. Therefore, there are some important considerations to make before updating your theme version:

❗️ Your Theme settings will be included in your new theme version, but should be verified.

❗️ App code snippets may also need to be added back in.

❗️ Any newly available Sections may need setting up.

❗️ Any custom coding that has been added to your current theme version, must be transferred over to the new blank theme.

Anything configured through your Shopify admin (such as products, content, settings, etc) should be unaffected on the backend - they will just need to be linked back up on the storefront.


Note: If you need help with transferring custom code over from one theme to another, we recommend reaching out to a coding customization specialist as our support team will not be able to assist you.

Step 1: Duplicate Your Theme


Due to the fact that code changes and customizations will not be transferred onto your new theme version, Shopify recommends duplicating your theme to create a backup copy before completing the update, allowing you to revert back to your current theme version if you need to.


  1. Within your Shopify admin, go to Online Store > Themes.
  2. Select your theme, and click Actions > Duplicate.



Step 2: Go to Your Theme in Shopify Admin


As long as you are logged into the Shopify account that you purchased your theme with, you will be able to see an option to add the newest version of the theme.


  1. In Shopify admin, see if an update is available below the theme.
  2. Click on the notification.


  1. Click Add to theme library to add the new version to the theme library, or View release notes to see update details


Step 3: Verify Your Theme Settings


When you update to a new version, your theme’s content, settings, sections, and templates will also be included. Verify to ensure all your storefront settings are in place.


  1. Within the theme editor, scroll down the left-hand menu.
  2. Select Theme settings.



Step 4: Reassign Any Apps & Custom Code Snippets


If you have installed any apps onto your old theme version, ensure that these apps have been installed on your new theme version if required.

If you have customized your old theme's code, be sure to reapply these changes to your updated theme:


  1. Under Sales Channels with your Shopify admin, go to Online Store > Themes.
  2. Select your theme.
  3. Click Actions, and select Edit Code from the drop-down menu.





How can I find my theme version?

You can locate the version of your theme by clicking the 3 dots next to Draft or Live, in the top left corner of your theme editor.



Can I get a refund on my theme?

Here at Eight, we are not able to directly provide refunds on theme purchases.

Themes are non-refundable because they are digital goods. As such, full access is immediately granted to all the theme's files and code after the purchase of a theme license.

Therefore, once the theme has been installed on your store (or the .zip file is transmitted to you), there is no way for us at Eight to revoke access to it or prevent merchants from continuing to use the theme.

With no means to return the purchase, there are also no means to refund the purchase.

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